Normally I love this product I've been using it for a while now. But this time it had no famous lemon smell. I figured these things happen sometimes so I called in several times to exchange. However no call back. I was told several times that someone will contact me back. It's been 2 weeks still no call. It's a bit disappointing because I drove 45 mins just to get it the product.
We are so sorry to hear about your experience, our team has called you back and left a voicemail to come in to our shop and we are happy to exchange your product for a new one. I am sending you an email now as well to ensure you get the message, we want you to be happy and love your products! Thank you for your feedback.